As I mentioned in my comment on DnD Shorts' video, if TTRPG gamers and MMO players were interchangeable with each other, and TTRPGs could be replaced by MMOs it would've happened already, cuz MMOs have been a thing for DECADES. As mentioned in the OP, NWNs even tried to do this already—and it was a very successful game, with a very enduring community—yet it STILL didn't replace tabletop. It merely added an extra set of options for a subset of the community that overlapped with TTRPG gamers, but didn't replace TTRPGs, or even became the primary way to play D&D.
This is why all attempts to completely digitalize TTRPGs have failed and will continue to fail. The point of TTRPGs is that they don't have to be digital. And even when you play them through a digital environment you don't need special tools. You can just play through some type of chat or VOIP app, and make your character in a notepad or word file. You don't even need special fillable pdf character sheets, but even having those means you don't need a special $30 fucking dollars a month subscription platform to play.
These idiot execs are trying to build a more expensive MMO to replace a TTRPG that has never been replaced by MMOs in the vague and uncertain hope that D&D players (not just DMs, but PLAYERS) will pony up $30/mo, and it will FAIL—drastically! Now they're in panic mode after this debacle, going into sunken cost fallacy mode, trying to make this work however they can cuz they've invested so much into this already, but it will FAIL and end up costing Hasbro MILLIONS.
And by the way, the reason why NWN was so successful at what it did and endured so long was cuz it was open to the community, who could publish free community created content online without WotC or Bioware having to take a cut. It wasn't a walled off environment like the one these imbeciles are trying to make.
This is what you get when arrogant idiots who come from a different industry and think they can make an unrelated, but superficially similar industry work the same way as the industry they come from, because they're ALL the same thing, amirite? Except they're not, or they wouldn't still be separate industries DECADES after the video game industry kicked off and started coughing out video game "RPGs" and MMOs while TTRPGs always remained a thing—because they're NOT the same thing.
The fallout when this entire effort implodes and their quasi-MMO platform fails to replace TTRPGs will be GLORIOUS!