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Kudos to Office Depot

Started by Joey2k, May 01, 2007, 09:54:32 AM

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Joey2k

May 01, 2007, 09:54:32 AM
Last October, I purchased a monitor from Office Depot with a hefty rebate offer (the rebate was from a third party distributor, not Office Depot).  I waited and waited, and no rebate ever came.

Apparently I wasn't the only one who didn't get their rebate.  Yesterday, I get a letter from Office Depot saying that because this distributor hadn't delivered on their rebate promise, Office Depot would step in and take care of it themselves.  I received a check from Office Depot for the total amount of the rebate, plus a $5 gift card and a coupon for $10 off my next purchase of $50.

They say word of mouth is the best form of advertising, so I wanted to give Office Depot credit and let everyone know they took care of me.
I'm/a/dude

Blue Devil

#1
May 01, 2007, 10:07:48 AM
Quote from: TechnomancerLast October, I purchased a monitor from Office Depot with a hefty rebate offer (the rebate was from a third party distributor, not Office Depot).  I waited and waited, and no rebate ever came.

Apparently I wasn't the only one who didn't get their rebate.  Yesterday, I get a letter from Office Depot saying that because this distributor hadn't delivered on their rebate promise, Office Depot would step in and take care of it themselves.  I received a check from Office Depot for the total amount of the rebate, plus a $5 gift card and a coupon for $10 off my next purchase of $50.

They say word of mouth is the best form of advertising, so I wanted to give Office Depot credit and let everyone know they took care of me.

That is a good thing.  Most (Both office stores like Staples, Office Depot, as well as individual companies) don't do anything in hopes you will forget about it.  I have had that happen a few times.   When I complained half the time I finally got it and the other half they ignored it and did nothing.
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